Refund and Returns Policy
Refund and Returns Policy
At Amar Deyal, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a fair and transparent refund policy. Please review the details below to understand the process and conditions for refunds.
1. Eligibility for Refunds
- Refunds are applicable only for items that are defective, damaged during delivery, or not as described.
- Custom or personalized products are not eligible for refunds unless there is a manufacturing defect.
- Products must be unused, in their original condition, and returned with the original packaging and receipt.
2. Refund Request Process
- To request a refund, contact us at [Your Email Address] or [Your Contact Number] within 7 days of receiving your order.
- Provide the order number, details of the issue, and, if applicable, photos of the damaged or defective product.
3. Return Instructions
- Once your refund request is approved, we will provide instructions for returning the product.
- The customer is responsible for the cost of return shipping unless the return is due to a defect or error on our part.
4. Refund Processing
- Refunds will be processed after we receive and inspect the returned product.
- Approved refunds will be issued to the original payment method within 7-10 business days.
- Shipping fees, if applicable, are non-refundable.
5. Cancellations
- Orders can be canceled for a full refund if the cancellation request is made before the item is shipped.
- Once the item is shipped, our regular refund policy applies.
6. Non-Refundable Items
- Custom or personalized products.
- Items purchased on sale or clearance, unless defective or damaged.
- Products returned beyond the specified return period.
7. Contact Us
If you have questions or concerns about our refund policy, please feel free to reach out:
Email: print.canvas26@gmail.com
Phone: +88 01909-246726
At Amar Deyal, we aim to make your shopping experience smooth and hassle-free. Thank you for choosing us!